Shipping policy
Processing & Shipping Timeframes
Orders placed Monday through Friday are fulfilled within 1-2 business days (excluding high volume periods and holidays).
Orders placed after 1pm EST on Friday, Saturday, Sunday or on major holidays will be fulfilled the next business day.
Orders placed after 1PM EST will be processed the next business day.
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
If you do not receive this email, you can reach out to our Customer Care team at oloriholdings@gmail.com.
Shipping Options & Costs
Domestic Orders : Olori Home & Beauty Supply offers both Economy and Express Shipping options for the Continental United States and US Territories.
We do offer Economy (USPS) shipping to PO and APO boxes, domestically.
Economy is shipped with FedEx/ USPS and typically arrives within 5-7 business days. Express is shipped via FedEx and arrives within 2 business days after order has shipped.
Economy shipping is free on orders over $29.99
Express Shipping is $20.99 USD
International Orders: All international orders are shipped Duties and Taxes Paid (DDP) and sent via Passport. Timeframes for delivery are specified at checkout and dependent on the destination country.
Shipping costs vary by destination country.
Shipping Restrictions Or Exclusions
Delivery times vary according to your selected delivery address and the time of day you place your order. WE ARE NOT RESPONSIBLE for USPS or Fedex shipping delays, if any delays should occur please contact your carrier directly.
When using USPS carrier, we are not responsible for any loss or theft when the package has been delivered to the address with the tracking number as a proof of delivery
No Hazmat.
We do not ship to international PO Boxes.
Domestic (US orders) PO Boxes please select Economy (USPS) at checkout.
Missing Or Lost Packages
Please contact our customer care team via email at oloriholdings@gmail.com. If your package has been lost in the mail OR if there are items missing from your order, please include your order number and any applicable pictures and our Customer Service team would be happy to help.